Terms and Conditions

Welcome to Uniques pex Private Limited (“Company”, “we”, “our”, or “us”). Please read the following Terms and Conditions (“Terms”) carefully before using our website https://www.uniquespex.com (the “Site”). By accessing, using, or placing an order on the Site, you agree to be legally bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

Eligibility

You must be at least 18 years old or have parental/guardian supervision to use this website and place orders. By using the website, you represent that you meet this requirement.

User Account

To access certain features of the website, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

You agree to:

Provide accurate, current, and complete information
Notify us immediately of any unauthorized use of your account
Not share your login credentials

Products and Services

We offer a range of eyewear products including frames, lenses, sunglasses, accessories, and prescription services. All products are subject to availability and may be withdrawn at any time.

We make every effort to display product colors and specifications accurately, but we cannot guarantee that your device’s display will reflect the product accurately.

Prescription Eyewear

If you are purchasing prescription glasses, you must:

Provide a valid and updated prescription issued by a certified eye care professional
Ensure that the prescription details you enter are correct

We do not take responsibility for errors in the prescription provided by you.

Pricing and Payment

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be made through secure payment gateways as offered on the website.
In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

Shipping and Delivery

We strive to deliver orders in a timely manner. Delivery timelines are estimates and may vary based on location and availability.

We are not liable for delays caused by courier services or force majeure.
Shipping charges (if any) will be notified at checkout.
Risk of loss and title pass to you upon delivery.

Returns, Cancellations, and Refunds

Please refer to our Return & Refund Policy [link to policy] for full details.

Products can be returned within a specified time if eligible.
Prescription items may not be eligible for return unless defective.
Refunds (if applicable) will be processed within 7–10 business days.

Use of the Website

You agree not to:

Use the website for any unlawful or fraudulent purpose
Upload or distribute viruses or other malicious code
Modify, reverse engineer, or exploit the website or its content without permission
Violate any applicable laws or regulations

We reserve the right to suspend or terminate your access to the website at any time for violations.

Intellectual Property

All content on this website, including logos, text, graphics, product images, videos, software, and trademarks are the property of Uniquespex or its content suppliers and are protected under intellectual property laws.

You may not use or reproduce any part of the website or its content without written permission from us.

Promotions & Offers

Any promotional offers are subject to specific terms and conditions. Offers cannot be combined unless stated. We reserve the right to modify or withdraw offers without prior notice.

Third-Party Links

This website may contain links to third-party sites. These are provided for convenience only. We are not responsible for the content or practices of third-party sites.

Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, punitive, or consequential damages.
Our liability for any claim arising out of your use of the website shall not exceed the amount paid by you to us for the specific order involved.

Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free service.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu

Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after such changes constitutes your acceptance of the new Terms. Please review them periodically.